HOW TO IMPROVE COMMUNICATIONS SKILLS

How to Improve Communication Skills

By: Nur 'Aliyah Syahirah 
(AM2211012795)

• Listen

Listening is a very important communication skills. Communications in always a 2-ways process and many people forget about it and fall to 'broadcasting'. You have to reflect and seek clarification to be sure that you have understood the message as the speaker meant it. How you want to give a good response when you are not listening? Not only does listening enhance your ability to understand better and make you a better communicator, it also makes the experience of speaking to you more enjoyable to other people.

• Studying and Understanding Non-Verbal Communication

Non-Verbal Communication or what is also called Body Language is also include facial expressions, eye contact, body movements and gestures, voice tone, posture, and breathing. They help you and others to know what the message really means. 

Remember to use more positive non-verbal cues especially when in nervous situations like job interviews and presentations. Adjust them according to the context of the conversation to help the listener understand your message effectively.

• Emotional Awareness & Management

Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways. By understanding your emotions and how to control them, you're better able to express how you feel and understand how others are feeling. This allows you to communicate more effectively and forge stronger relationships, both at work and in your personal life.

• Questioning Skills